Introduction

We at Bharat Dry Fruits ("Bharat Dry Fruits", "We", or "Us"), an e-commerce portal, offer a premium selection of dates and dry fruits to customers across India. This Privacy Policy applies to the products and services offered by Bharat Dry Fruits on our website: www.bharatdryfruits.com. It explains how we collect, use, and protect your data when you visit or make a purchase from our website.

By visiting Bharat Dry Fruits, you acknowledge that you agree to the policies outlined in this document.

Controller of Your Data

The Indian company, Bharat Dry Fruits, is the sole controller of the personal data collected through our website. We take full responsibility for ensuring the security and lawful handling of your data under the applicable data protection laws.

Types of Information We Collect

At Bharat Dry Fruits, we respect your right to privacy and are committed to safeguarding your data. We do not share, sell, or rent customer data to any third parties. The information we collect is solely used to enhance your shopping experience and to provide you with exclusive offers, discounts, and personalized recommendations.

Information You Provide to Us

We collect information directly from you when you:

• Register on our website (name, email, phone number, shipping address)
• Place an order (billing details, payment method)
• Subscribe to our newsletters or promotional emails
• Leave a comment or review on our website
• Contact our customer support team
• Automatically Collected Information

When you visit our website, we may collect:

• IP address, browser type, and device information
• Pages visited and time spent on the website
• Shopping preferences and cart activity
• Interaction with emails and advertisements

This data helps us optimize your shopping experience, personalised product recommendations, and improve our website performance.

How We Use Your Information

We use the collected data for the following purposes:

Order Fulfillment: Processing and delivering your purchases securely.
Customer Support: Assisting with queries, complaints, or feedback.
Marketing & Promotions: Sending you exclusive deals and new product updates (only with your consent).
Personalized Shopping Experience: Recommending products based on your preferences.
Security & Fraud Prevention: Protecting against unauthorized access or fraudulent transactions.

We never sell your data to third-party companies for marketing purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your login details and preferences
• Track your cart and wishlist items
• Analyze website performance and customer behaviour

You can disable cookies in your browser settings, but some website features may not function correctly.

Sharing of Information

We may share your data with trusted third parties only in the following cases:

• Payment Processors (to securely process transactions)
• Delivery Partners (to ship your orders)
• Legal & Compliance Reasons (if required by law or regulatory authorities)

All third-party service providers are contractually obligated to keep your data secure and use it only for the intended purpose.

Data Retention Policy

We retain your data only as long as necessary to provide our services and fulfil legal requirements.

• User Account Data: Stored as long as your account remains active.
• Order Data: Retained for accounting and legal purposes.
• Marketing Preferences: Stored until you opt-out or unsubscribe.

You can request data deletion at any time by contacting us at info@bharatdryfruits.com.

Your Rights Over Your Data

As a customer of Bharat Dry Fruits, you have the right to:

• Access Your Data – Request a copy of your personal information.
• Modify Your Data – Update or correct your information.
• Delete Your Data – Request removal of your personal information (except for data required by law).
• Withdraw Consent – Opt-out of promotional emails or marketing communications.

For any data privacy concerns, please email us at info@bharatdryfruits.com.

Data Security Measures

Your data security is our top priority. We implement industry-standard encryption, firewalls, and secure servers to protect your data.

• SSL Encryption: Secure transmission of sensitive information.
• Restricted Access: Only authorized employees can handle customer data.
• Regular Security Audits: Ensuring compliance with data protection laws.

However, while we strive for 100% security, no data transmission over the Internet is completely risk-free. In case of a data breach, we will notify affected users immediately.

Third-Party Links & Embedded Content

Our website may include links to third-party websites or embedded content (e.g., videos, social media posts). These external sites have their privacy policies, and we do not take responsibility for their data-handling practices.

Policy Updates & Contact Information

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the last updated date.

📅 Last Updated: March 2025

For any privacy-related inquiries, you can contact us:

📞 Call Us: +91-97480-70887
📧 Email Us: info@bharatdryfruits.com

Thank you for trusting Bharat Dry Fruits! Your privacy matters to us.